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Stagnating CX programs will take-off again
                               with the right focus on employees.
Kundenzufriedenheit
Which kind of customers do you deserve?
Stefan Osthaus
Customer and Employee Experience
                             are two sides of the same coin.
We help organizations to establish
                                                              or expand their CX and EX capabilities!
Keynote Programm
"It was great to see in Stefan Osthaus´ keynote, that employee focus
is not just lip service in our organization!"
Leaders who fail to demonstrate balance
                                                                         will be losers.
Lebensbalance am Arbeitsplatz
Life balance at work?
The end of the myth of Work-Life-Balance!

Winning the battle for customers and the battle for talent has become a double challenge with a single solution:

Experience!

Operating globally with clients on 6 continents


Functional focus on


Customer Experience
(CX)

Employee Experience
(EX)

Industry expertise in


IT & Telecommunications
Pharmaceutical
Financial Services
Heavy Machinery
Public Secto

Segment know-how in


B2B
B2C
Public Sector

Our expertise

Bring in the expertise to boost your customer and employee experience.

Your event

Add a keynote on Employee or Customer Experience or Balanced Leadership to your event.

Our blog

Follow our blog on all things CX/EX.